- What ss the cancellation policy?
As a courtesy to other guests and to our therapists, we strictly adhere to The Spa cancellation policy. If you must reschedule or cancel your appointment, please notify us 24 hours in advance to avoid being charged 100% of the scheduled service. Cancellation of spa packages requires 24 hour advance notice. Cancellation of wedding parties or groups of five or more requires 30 day advance notice.